The challenge
Small appointment businesses lose bookings to phone tag and after-hours enquiries, and lose money to no-shows. Most booking tools are either too basic or too expensive per staff member. The goal was a fast, simple system any business could sign up for and use the same day.
What we built
- Customer booking pages: service, person or "anyone available", only real free times, in the customer's time zone
- Confirmation and reminder emails, calendar files, and online move or cancel with a cut-off
- Owner dashboard: calendar, phone and walk-in bookings, clients with notes and tags, time off, reports and CSV export
- Team members with their own hours, breaks and services, plus staff logins with roles
- Custom booking questions, private calendar feeds for Google, Outlook and Apple, and an embed code for any website
- Stripe deposits to cut no-shows, and Free and Pro plans with limits enforced on the server
- Self sign-up with email confirmation and a guided setup, so a business is live in minutes
The result
Shipped as a working product with public demos for a salon, a dental clinic and a home-services business, covered by its own automated test suite.